Refund policy

Last Updated: May 2026

Thank you for shopping with Prophy Solutions Co.

Due to the digital nature of our products, all sales are final.

Once a digital product has been purchased and delivered, we are unable to offer refunds, returns, or exchanges.

Please review product descriptions carefully before purchasing. If you have questions about a product prior to purchase, please contact us and we will be happy to assist you.

Exceptions

If you experience any of the following issues, please contact us within 7 days of purchase:

You did not receive your download.
The file is corrupted or cannot be opened.
You received the incorrect product.

If a technical issue is verified, we will make every reasonable effort to provide a replacement file or resolve the issue.

For questions regarding your purchase, please contact:

Prophy Solutions Co
Email: support@prophysolutions.com

We aim to respond within 1–2 business days.

All products sold by Prophy Solutions Co are licensed for personal use only unless otherwise stated.

Products may not be copied, shared, redistributed, resold, reproduced, or used for commercial resale without written permission from Prophy Solutions Co.

Unauthorized distribution of our digital products is strictly prohibited.

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Refund policy